This data informs us about the device you use to access our services, such as the model, name and identifiers, device settings, the application identifier, and crash information. On our website, we collect information about your browser and browser settings, the operating system you use, and the system settings of your device. This data is used solely for bug reports and fixing issues with the GeoPain apps or website.
EVENT AND USAGE DATA
When you use the app, or when you go our website, our servers process anonymized data in order to understand your usage of our services, for example, which pages you visit or which tab in the app you open. We collect this information and use it as aggregate data to allow us to better understand which features are the most relevant or useful to our users as whole, and to communicate with you about relevant and timely information and promotional content. We do not connect this data to a specific user.
We collect IP addresses provided by your browser or mobile device to deliver the service to your device. We also use the IP address to determine your approximate location for statistical and analytics purposes.
The GeoPain apps may track your location to provide location-based services for your pain entries such as weather information (pressure, temperature, etc.). If enabled, coarse location information is collected from your device once every few minutes. The data accuracy is limited to your zip code or general region (500m accuracy). We have no interest in precise location tracking, and would simply like to provide you the additional environmental data needed to better understand your pain. You must Opt-In to take advantage of this feature, and you can change these settings at any time in the GeoPain apps. When the app is closed, or in the background, we disable any location tracking and reinstate it when the app is re-opened (only if you gave us permission to do so).
HEALTH RELATED DATA
The data you track in the GeoPain apps about your health and activities is considered sensitive personal data. MoxyTech does not store sensitive personal data without your explicit consent. It is only when you give us explicit consent by creating a GeoPain account, and initial login to our services, that we start storing your entered health and sensitive data on our secured servers.
You can withdraw your consent at any time by simply deleting your account in the app.
Health information that you volunteer to better provide you summaries and insight to your condition. Data may include location and intensity of your pain symptoms, the impact of pain on your daily activities, your medication use, and other health management details. The data is encrypted both locally on the device and on our HIPAA and HITRUST compliant servers. Collected health data is not attached to any personal data (e.g. email, name, etc.) and remain de-identified on our servers.
All the data we collect at MoxyTech is necessary for us to deliver the services you use. The amount we collect has been minimized wherever possible to respect your privacy.